If your WordPress website has been hacked we can clean it up for you, attempt to determine how the website got hacked, and help you to secure it against a future hack. Hiring us will ultimately save you time and money over doing it yourself or hiring someone who doesn’t know what they should be doing (which seems to be pretty common based on the number of times we are brought in to re-clean a website after another company has cleaned it up).
We’ve all heard a horror story of sites being hacked. I read on Forbes that something like 30,000 sites a day show up distributing malicious code. And WordPress is always at a hot center of this debate; and we all know that cleaning up a hacked WordPress site can be incredibly painful and difficult.
The hack can be due to compromised FTP credentials, an insecure web host, a vulnerable plugin, a weak password, or an outdated WordPress installation.
While there are numerous ways in which a WordPress site can be vulnerable to attack, the following four weak spots are most commonly at fault when a WordPress site is hacked:
- Weak usernames/passwords
- Theme or plugin bugs
- Not updating WordPress core and themes/plugins in a timely manner
- Jerks who hack WordPress sites
Some of the most prevalent activities preformed by the malicious code are inserting hidden spam links in the website’s header or footer, creating spam pages, redirecting visitors to another website, and attempting to install malware on the computers of visitors to the website.
REMEMBER: Not such thing as a 100% secure site, but it’s all the little things we need to be vigilant about from our WordPress, to plugins, to themes, to our login credentials, and more.
Security is perhaps the one area of owning a website that is still completely misunderstood. As you stated, many people don’t understand the motivation for hackers to take over their small site. The average person is unaware that spam email, drive-by malware downloads, or DDoS attacks can happen to their site.
I’d venture to say that many folks that have an average business site on WordPress rarely touch it, much less update the plugins or version. And this is why it is important to keep your site upto date!
To clean up the website, we will review the website’s files and database for code inserted during the hack and remove that code. Checking and cleaning the website’s files takes a few hours. If the website is running on an old version of WordPress, the current version is 4.9.1 (check what version you are currently running), we will upgrade the website to the latest version of WordPress following proper upgrade procedures. Also, if any plugins are out of date we will update them. We will also work with you to secure the website against a future hack. If your website has been hacked due to poor security at your web host we can move your website to a new host as part of the service. If your website has been removed from the Google search engine we will assist you in filing a reconsideration request. If your website was distributing malware and has been flagged and blocked, we will request a malware review from Google and or Bing to have the warning removed. It should take no more than a day to be removed from Google’s malware blacklist after a review has been requested.
Please feel free to contact us to receive a free consultation on how you can best deal with your hacking issue. If you are not sure if your website has been hacked, we can perform a free check to confirm for you if your website has in fact been hacked.