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Terms of Service

Estimates are valid for 30 days.

All work is billed on a per project basis. Occasionally small work and maintenance may be billed at my hourly rate.

A non-refundable fee of 50% is required up front before beginning any work as a retainer for my services, and the remaining 50% will be due upon completion of the project.

Estimates are based on the information provided at the time of quoting and may be subject to change if additional work is required.

Changes requested beyond the original scope of the project will be charged at my hourly rate.

Stock photography will be purchased from iStockphoto, and is limited to 5% or less of the project total cost. Otherwise, the client will be required to obtain the photo through their own means.

Payment terms for invoices are strictly 10 days from date of invoice unless otherwise stated..

Unpaid balances beyond 30 days will (at Creative Web Design 123’s discretion) attract a percentage based late payment fee (maximum of 5% per month), compounded and payable monthly, of the total outstanding balance.

I check emails and messages and occasionally work at various times, but the scheduled operating hours are between 8am and 4pm CST Monday through Friday.

I do not work on weekends or major holidays. If overtime work is requested through these times, you will be charged double my regular hourly rate for after hours service.

Logo/Branding consists of the unique design of a mark and/or name for the entity.

Corporate Identity consists of the digital design of a business card, letterhead, and envelope.

Websites are designed to work with current technologies and browser versions. If future unforeseeable changes to technology or browsers cause website errors Creative Web Design 123 can repair these quoted at the standard hourly rate.

I guarantee compatibility with Firefox, Opera, Safari, and Internet Explorer 7. I do my best to get Internet Explorer 6 to cooperate, but I do not guarantee an error free result for this browser. Full IE6 support is offered at an additional surcharge.

Plugins that are installed will be checked the best of my ability that they are working properly, but if they malfunction later, I will not be held responsible. I do not support plugins.

Quoted delivery dates may change due to unforeseen circumstances, delays in client response times or excessive design changes.

No speculative work allowed.

It is understood that I am an independent professional contractor and that I will not in any event be construed as or hold myself to be an employee of the customer. It is further agreed that at no time will I or any work efforts be under the supervision or control of the customer, although I agree to comply with all reasonable requests and regulations applicable to any other business invitation. It is also agreed that I, as an independent contractor, is not restricted to working exclusively for the customer during the term of the agreement.

Ownership of the designs and development ‘code’ remain property of me until such time as all monies are received.

I retain the right to use any designs for self promotional purposes.

Work that is refused by you, or remains unpaid will remain my property and cannot be used in whole or in part by you or you company.

I will not be responsible for any damage, loss or liability the client or any third party may suffer. This includes loss of revenue, profits or data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by me  or otherwise.

Either party may terminate our contract without cause upon thirty (30) days written notification to the other party. We may terminate this agreement immediately upon the refusal to, or inability to perform under the contract or a breach of the contract. Furthermore, the contract shall be terminated automatically in the event of my death. On termination of the contract, your obligation to pay me, except for services already accrued or incurred, will forthwith cease and terminate.

The purchaser is deemed to have read and accepted these terms and conditions on receipt of payment.

These Terms and Conditions supersede all previous representations, contracts, understandings or agreements, unless specifically agreed otherwise by both Parties, in writing.

I reserve the right to revise these terms and conditions at any time.

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